What is the definition of a Big Ticket Item?
Big Ticket Items: Furniture (Beds, dressers, changing tables, etc), Riding toys, Bouncy Seats, Exersaucers, Walkers, Jumpies, Car seats, High chairs (does not include booster seats), Swings, Outdoor equipment, Train Tables, Bikes, Scooters, Activity tables, Tents, Pack n Plays, Strollers, Kitchens, Tool Benches, Mattresses, Back-pack carriers, and Baby Gates. Please adhere strictly to this list with no exceptions or loose interpretations. At the time of check-in, we will be identifying your Big Ticket items and placing additional information on them, so please do not place these items on the floor without the help of a Sale Worker. We have limited room for Big Ticket Items and choose to be conservative with what goes in that area and would like it to remain limited to this list as much as possible.
What is the most common reason for rejected clothing at check-in?
Sellers who hang their clothing incorrectly on the hanger or who use copy paper instead of cardstock (heavy paper). Make sure your hanger is facing the correct direction! Hold your item up facing you. The tag should be on the right and the hanger should be in the shape of a question mark.
Why do I need to use the barcode system?
All tags will be scanned at checkout. Any tags that are not created using our barcode system or that will not scan into our system will go into an area for you to pickup on Saturday. Please be careful not to tape over the barcode, use heavy card stock, and do not forget to CHECK IN at drop-off. If you do not check-in, your items will not be loaded into the system as available for sale.
Do I provide my own hangers?
All of your items should arrive at drop-off already on hangers and tagged according to our guidelines. The hangers go with the clothes and we do not remove them during checkout. Walmart, Dollar Tree, and Target all sell inexpensive plastic hangers. You can also use wire hangers from the dry cleaners. Please just understand that this is part of your responsibility to gather for hanging your clothes and they will not be coming back to you.
Can I view what items I have sold online?
Yes. At the end of each sale day, we will upload our sales to the system. At that time, you will be able to login to your account and see what sold for that day.
How do I determine how to price my items?
A good rule of thumb is to price any item in GOOD or EXCELLENT condition at 30% – 35% of what you paid for it new. We would not recommend pricing it based on ebay selling prices since ebay is a competitive bidding environment and prices are often inflated due to broader demand. Please visit our tagging page for links to other websites that have excellent recommendations for pricing.
Can I bring short-sleeve items in the Fall? Long-sleeve in the Spring?
We ask that you use your best judgement and ask some other mom’s if you are in doubt. Of course children are still wearing some short-sleeve shirts in the fall and alot of our Easter outfits in the Spring will include a long-sleeve button up shirt. We would ask that you consider if the colors are appropriate to the season and how much wear a child would get out of the clothing.
Why do you only allow pricing in $1.00 increments?
On half-price day, it is easier to give change quickly if everything starts out in 1.00 increments.
Do you accept Junior clothing?
We accept children’s sizes up to 14-16.
Do I have to locate my unpurchased clothing myself after the sale?
Yes! We have over 300 consignors and all of our workers are volunteers. We do not have the man-power to gather everyone’s clothing for them.
Can I use pants hangers for my pants?
Yes, but you must make sure that the pants are VERY secure and will not pull off. They must also be hung from the waist and NOT folded in half.
Do I have to hang every article of clothing?
All clothing must be hung. There are exceptions for small items like hats, socks, mittens, soft shoes, etc. These can be placed in ziplock bags with a tag placed (NOT TAPED) inside.We also ask that you hang all bags (purses, diaper bags, baby carriers, etc).
Can I pick my unsold items up earlier/later than specified in the guidelines?
No. We are only borrowing the space and cannot hold or store items. The charity that the items go to arrives for a one-time pick-up, so we have carefully scheduled our time to make sure we are ready when they are ready so we can clean up and clear out. Early pickup is not possible as our check-out resources are the same as our sale resources and cannot split their time.
What happens to my check if I my address is incorrect in My Sale Manager?
The check will be mailed to the address we have for you in My Sale Manager. If it is not returned to us or not cashed within 60 days, we can reissue another check. However you must send us a self-addressed stamped envelope for this attempt and we will deduct the fee the bank charges to void the original check. This was part of the Seller Agreement you electronically signed when registering for the sale.
When are the checks mailed?
The check will be mailed one week after the end of the sale. Please allow adequate time for the checks to be cut and delivered before emailing the Sale Chair about your check.
Do I have to re-register for each sale?
Yes. Each sale we ask that you register. We are only accepting the first 400 consignors and you keep your number each time you consign with us. However, if you do not consign any items for 2 subsequent sales (one calendar year), we reserve the right to reassign your number as necessary. This is to keep our records up to date and accurate for our advertising purposes.
Why can't I volunteer to work a shift?
All of our shifts are assigned to our preschool moms and dads. We do not allow non-preschool families to work the sale for the safety of our children.
Do my tags have to be white?
All tags must be on white or cream colored card stock. The scanner must be able to read the tag and other colors will not scan properly.
What information can be included on the tag?
You must have your seller number and a price. The description portion of the tag is where you fully describe your item. How much information you put here is up to you.
Why are you only accepting 400 consignors?
We have limited the number of registrations because of our large number of historical consignors. We simply do not have the space to accommodate all those registered, and we really don’t have an accurate account of who is going to participate in each sale until check in is completed. Therefore, we are asking those who want to participate in each sale to register for each sale. Each consignor will keep their number, we are just asking for a definite committment.